Cancellation Policy

We understand that we are in a pandemic. This does not apply to anyone who is sick or has been exposed to someone who is sick.

Lately we have been experiencing a few too many last minute cancellations or no shows. If you can give us more than 24 hours of course that's preferred. We check voicemail every day, even Sunday's.

If you cancel after 24 hours, we charge half of the service cost of the appointment booked. Our stylists depend on the appointments booked in their schedules. Thank you for understanding.

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I have been a client of Michele's since i moved to the Berkshires....7 years ago.   Michele has a team of professional and very talented stylists.  I love that as i am able to get a hair appointment quickly, anytime for me, my husband and my sons.   I love the atmosphere at Michele's and always feel pampered when i am there.    Thank you Michele for your continued amazing service over the years.    In the words of Billy Crystal as Fernando " It's better to look good than feel good" and i look good (and feel good) , thanks to Michele's.